This Privacy Policy explains what personal data Nodalbank collects when you use our platform, why we collect it, how it is protected, how long it is kept, and the rights you hold over it. It applies to our website, our member dashboard and every related service we operate.
This Privacy Policy explains how NodalBank (“NodalBank,” “we,” “us,” or “our”) collects, receives, records, uses, stores, analyses, verifies, transfers, discloses and otherwise processes information relating to individuals who access or use our websites, applications, dashboards, investment services, payment-related services, node infrastructure, account services, customer support channels and any other products or services made available by or through NodalBank (collectively, the “Services”).
This Privacy Policy forms part of the legal framework governing your relationship with NodalBank and should be read together with our Terms of Service, Cookie Policy, Risk Disclosures and any additional notices or agreements applicable to a particular Service.
By creating or maintaining an account, submitting information to us, or using the Services, you acknowledge that you have been provided with this Privacy Policy and understand the processing activities described herein.
Where consent is required by applicable law for a particular processing activity, we will request such consent separately where appropriate.
For purposes of applicable data protection legislation, the entity responsible for determining the purposes and means of processing your personal information is:
Nodal AI Infrastructures
Trading as: NodalBank
Registered Address: Mysore, Karnataka, India
Privacy Contact:
privacy [at] nodalbank [dot] com
Where another NodalBank entity is responsible for a specific Service, that entity may act as the relevant data controller or joint controller as applicable.
The use of the name “NodalBank” in this Privacy Policy refers to the relevant NodalBank entity providing the applicable Service and does not, by itself, constitute a representation that any particular entity is a licensed bank, deposit-taking institution or other regulated financial institution unless expressly stated in the documentation relating to that Service.
This Privacy Policy applies to information collected through:
Separate or supplemental privacy notices may apply to particular Services.
Depending on the Services you use and applicable regulatory requirements, we may collect and process the following categories of information.
This may include:
This may include:
We may collect information required to conduct customer due diligence, enhanced due diligence or other compliance procedures, including:
Where biometric or similar sensitive information is processed, such processing will be carried out only where permitted by applicable law and subject to appropriate safeguards.
We may collect and process information relating to:
We may also receive transaction-related information from blockchains, blockchain analytics providers, payment providers, financial institutions and compliance providers.
Certain Services may involve public or permissioned blockchain networks.
Users should understand that transactions recorded on a public blockchain may be public, permanent and independently accessible to third parties.
Information recorded on a blockchain may include wallet addresses, transaction amounts, transaction identifiers and timestamps.
NodalBank generally cannot erase, modify, reverse or conceal information that has been permanently recorded on a blockchain that we do not control.
We may associate publicly available blockchain information with information held in your NodalBank account where reasonably necessary for:
When you access the Services, we or our service providers may automatically collect information including:
We may use this information to secure the Services, prevent unauthorised access and improve platform performance.
We may obtain information relating to you from third parties where permitted by law, including:
We are not responsible for the independent privacy practices of third parties acting as separate data controllers.
We may process personal information for the following purposes.
Including to:
Including to:
We may process information to:
We may use personal, transactional, technical and behavioural information to assess:
We may process and retain information where reasonably necessary to:
Where applicable data protection law requires us to identify a lawful basis, we may rely on one or more of the following:
Processing necessary to provide Services requested by you or perform our contractual obligations.
Processing necessary to comply with laws, regulations, court orders, sanctions requirements, AML obligations, tax obligations, accounting requirements or lawful governmental requests.
Processing necessary for legitimate interests pursued by NodalBank or a third party, including:
provided those interests are not overridden by rights that require protection under applicable law.
Where required, we may rely on your consent for specific processing activities.
Where processing is based on consent, you may withdraw consent in accordance with applicable law. Withdrawal does not affect processing lawfully performed before withdrawal.
NodalBank may use automated systems, algorithms, risk models and third-party technologies to assist in:
These systems may identify transactions or accounts for additional review, temporary restriction or enhanced verification.
Where applicable law provides rights concerning decisions based solely on automated processing that produce legal or similarly significant effects, those rights will be respected.
Nothing in this section obliges NodalBank to disclose confidential fraud-detection rules, security methodologies, proprietary algorithms, risk thresholds or information where disclosure would compromise the security or integrity of the Services or violate applicable law.
We may disclose information to third parties where reasonably necessary for the purposes described in this Privacy Policy.
Such recipients may include:
Including providers of:
Information may be shared within the NodalBank corporate group where reasonably necessary to provide Services, manage risk, prevent fraud, conduct compliance functions or operate our business.
Where necessary to process transactions, we may disclose information to banks, payment processors, custodians, liquidity providers, blockchain service providers, exchanges or similar entities.
We may disclose information where we reasonably believe disclosure is required or permitted by applicable law, regulation, court order, subpoena, warrant, regulatory request or other lawful process.
Where legally permissible, we may also disclose information where reasonably necessary to:
Nothing in this Privacy Policy requires NodalBank to challenge, notify you of or disclose the existence of a governmental request where doing so is prohibited by law or would compromise a legitimate investigation.
NodalBank does not sell personal information to third parties in exchange for monetary consideration as part of its ordinary business model.
However, disclosure of information to service providers, compliance providers, affiliates, transaction counterparties or other recipients described in this Policy shall not be construed as a “sale” merely because such disclosure is necessary to provide, secure or administer the Services.
Where applicable privacy legislation defines “sale” or “sharing” differently, we will provide any rights required under that legislation.
NodalBank operates in an international digital environment.
Your information may therefore be processed or stored in countries other than the country in which you reside.
Those jurisdictions may have privacy and data protection laws that differ from the laws applicable in your country.
Where required by applicable law, we will use appropriate safeguards for international transfers, which may include:
By using internationally accessible Services, you acknowledge that the provision of those Services may necessarily involve cross-border processing of information, subject to applicable legal requirements.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate legal, regulatory, compliance, operational, security and dispute-resolution purposes.
Closing or deleting your account does not necessarily result in immediate deletion of all information.
We may retain information after account closure where required or reasonably necessary for:
Retention periods may vary depending on the type of information, applicable law and nature of the relationship.
When information is no longer required, we may securely delete, anonymise or otherwise dispose of it in accordance with our applicable retention procedures.
A request to close an account is not necessarily equivalent to a request to erase personal information.
Even where you request deletion, we may be legally entitled or required to retain certain information.
We may deny or limit an erasure request where retention is necessary for, among other things:
Information permanently recorded on public blockchains may not be capable of deletion by NodalBank.
We use reasonable technical, organisational and administrative safeguards designed to protect personal information against:
These measures may include access controls, authentication mechanisms, encryption, logging, monitoring, segregation of responsibilities and security review procedures where appropriate.
However, no information system, internet transmission, blockchain system, software platform or storage mechanism can be guaranteed to be completely secure.
Accordingly, NodalBank does not warrant or guarantee that unauthorised third parties will never be able to defeat security measures or improperly access information.
Users are responsible for maintaining the confidentiality and security of their own credentials, devices, authentication mechanisms and account access.
You should immediately notify us if you suspect unauthorised access to your account.
Depending on the laws applicable to you, you may have the right to:
These rights are not absolute and may be subject to legal exceptions.
Before acting on a request, we may require information sufficient to verify your identity and confirm your entitlement to make the request.
We may decline, restrict or defer a request where permitted by law, including where complying with the request would:
Requests may be submitted to: privacy [at] nodalbank [dot] com
When you contact NodalBank, we may retain communications including:
These records may be retained for customer support, quality assurance, security, dispute resolution, regulatory compliance and legal evidentiary purposes.
Where permitted by applicable law, customer support calls or electronic communications may be recorded or monitored.
We may use cookies, pixels, local storage, software development kits and similar technologies for purposes including:
Where applicable law requires consent for non-essential cookies, users will be provided with appropriate controls.
Additional information is available in our Cookie Policy.
Where legally permitted, we may send information concerning NodalBank products, services or promotions.
You may unsubscribe from promotional communications using the mechanism provided in the relevant communication.
Operational, transactional, security, compliance and account-related communications are not marketing messages, and users may continue to receive them where necessary to administer an account or Service.
The Services are not intended for persons under 18 years of age, or any higher minimum age required to enter into a legally binding financial agreement in the user's jurisdiction.
We do not knowingly permit minors to open accounts where prohibited by applicable law.
If we reasonably believe an account is being used by or on behalf of an ineligible minor, we may suspend or close the account and take appropriate steps concerning associated information and assets, subject to applicable law and our Terms of Service.
Users must provide accurate, complete and current information.
Where we identify or reasonably suspect that information supplied to us is false, forged, stolen, misleading, manipulated or belongs to another person, we may:
Such processing may continue after account closure where reasonably necessary for fraud prevention, compliance or legal claims.
If NodalBank or any relevant part of its business undergoes or considers a:
personal information may be disclosed or transferred to potential or actual counterparties, investors, professional advisers or successor entities where legally permissible and subject to appropriate confidentiality and data-protection safeguards.
NodalBank may preserve information that would otherwise be deleted where we reasonably believe the information is or may become relevant to:
Such information may be retained until the relevant matter and any reasonably anticipated related proceeding have concluded and applicable retention requirements have expired.
The Services may contain links to or integrations with services operated by third parties.
NodalBank does not control the independent processing activities of third parties acting as separate data controllers and is not responsible for their privacy practices.
Users should review the relevant third party's privacy documentation before providing personal information directly to that party.
We may amend this Privacy Policy from time to time to reflect:
The updated version will be published with a revised “Last Updated” date.
Where required by applicable law or where changes materially affect your rights, we may provide additional notice.
Continued use of the Services following an update does not override any consent requirement imposed by applicable law.
Nothing in this Privacy Policy:
If any provision of this Privacy Policy conflicts with mandatory applicable law, the mandatory law shall prevail to the minimum extent necessary, and the remaining provisions shall continue to apply to the fullest extent permitted by law.
Questions, complaints or requests concerning this Privacy Policy or the processing of personal information may be directed to:
NodalBank Privacy Team
Email:
privacy [at] nodalbank [dot] com
For security reasons, we may require identity verification before responding to requests relating to personal information.
By accessing or using the Services, you acknowledge that you have had the opportunity to review this Privacy Policy.
Where your explicit consent is required by applicable law, your use of the Services alone will not be treated as a substitute for such consent.
End of Privacy Policy